Office of Experiential Education

Five Strategies for Effective Written Evaluations

Adapted from original content created by Chris Boes, MD, Neurology, Mayo Clinic

1. Get the Data

Observe the learner as often as you can—short bursts are fine.
Focus on drug knowledge, interpersonal skills, attitudes and professionalism, communication, workload management and documentation.
Keep notes. It can be challenging to remember specifics, especially if precepting multiple learners at the same time.

2. Focus on Observed Behaviors

Provide details on what was DONE WELL and what SHOULD CONTINUE.
Share what the learner should DO MORE of – provide reinforcement for what the learner DID WELL.
Be clear about what should be DONE DIFFERENTLY – and describe alternative approaches and behaviors.
Explicitly state what the learner should DO LESS OF or STOP DOING – point out potential impact and share remediation strategies.
Describe the actual or potential impact of the learner’s behavior.
Do take the time to provide specific examples.
Provide comments about professional attributes. For example: “takes initiative” or “gives clear directions” rather than “likeable” or “enthusiastic.”

3. Be Balanced

4. Provide Lots of Details

Provide concrete suggestions for how the learner can improve NOW.
Include enough detail for someone else to clearly understand the learner’s performance.
Use recent examples – easier for you and the learner to remember and incorporate feedback provided.
Avoid predications about anticipated progression of skills and knowledge.

5. Have a System

Create or find some system that works for you and then USE it.
Put an alert on your calendar when evaluations are due.
Schedule a weekly touch base with the learner and document progression. These notes will be helpful when completing evaluations.
Meet with the learner and review the written feedback.

Email the Office of Experiential Education with questions at pharmacyEE@mcw.edu

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